Privacy Policy

Privacy Policy Effective Date: 20/02/2025

Welcome to Ceylonese Rawana! Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you use our website (https://ceyloneserawana.com). By accessing or using our website, you agree to the terms of this Privacy Policy.

 

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name

• Email address

• Phone number

• Payment details (if applicable)

• Any other information you provide when making a booking or inquiry

b. Non-Personal Information

• IP address

• Browser type and version

• Pages visited

• Time and date of visits

• Referring website

• Cookies and tracking technologies

 

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and manage our travel services

• To process bookings and payments

• To communicate with you regarding inquiries or services

• To improve user experience and website functionality

• To comply with legal obligations

• To send promotional emails (you can opt out at any time)

 

3. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. You can manage your cookie preferences through your browser settings.

 

4. Data Sharing and Security

We do not sell, rent, or share your personal information with third parties except:

• When required by law

• With service providers for payment processing, email communications, or other operational needs

• To protect our rights and security

We take appropriate security measures to protect your data, but we cannot guarantee complete security.

 

5. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies.

 

6. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information

• Opt out of marketing communications

• Restrict or object to data processing

To exercise these rights, please contact us at [email protected].

 

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.

 

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: [email protected]

• Phone: (+94) 75 658 9918

• Address: Colombo, Sri Lanka.

By using our website, you acknowledge that you have read and understood this Privacy Policy.